Was it Wayne giving the autobody shop the finger or was it me? Maybe it was a combined effort. The thousands be saved me certainly made it feel like that.
I was about to give up after getting several overpriced quotes and auto body shop who would’ve kept my car for days and had quoted me $2,300 for a full replacement of my liftgate with paint and new emblems. All that made me feel like I was getting hit while I was already down. Wayne proved that none of those extra services were needed.
I am still high from the excitement of having my car fixed so well at a reasonable price by an awesome guy. I have never enjoyed my 1 hour and 15 minute commute in traffic heading home from work so much as today.
Yes, yes and yes. Everything the other reviewers have had to say about Wayne are accurate.
1. Yes, Wayne does provide quotes over text message and answered my initial phone call right away. Very pleasant to talk to. Quote given within minutes.
2. Yes, he arrived at our scheduled meeting place so early that I did not have a chance to go pee. But when I saw the amazing work he did, I would’ve wet myself if I hadn’t already gone.
3. Yes, he is very personable. I felt he had genuine concern for me having wrecked my 2016 car (it’s barely October 2015).
4. Yes, he explains clearly the situation and his process for repairing the dents. He reminded me that even if I am not totally satisfied with the work, the cost of an auto body shop to continue the work would be very minimal and even when combined with his cost, the total would only be a fraction of what the autobody shop quoted originally for the full repair. I will not be going to an auto body shop. His work is excellent. He said the repair would be 96% to 97% perfect. I would have to agree.
I learned from a friend who works at a dealership that Wayne is their special secret sauce. So as a consumer, why not go directly to the source?
5. Yes, he happened to have an opening the day right after I called him. I couldn’t have asked for a better schedule.
6. Yes, Wayne even buffed out some scratches that weren’t even part of the agreed work.
Wayne is proof that you can be successful by running a legit business backed by awesome customer service and providing amazing work.
I don’t wish for my friends to run into anything anytime soon, but I’ll know exactly who to refer if/when they do need dent repair.